FAQ
Questions we like answering.
The things clients ask most often, answered plainly. Can’t find yours? Write to us – it’ll probably end up on this page.
Good to know
Straight answers.
Within one working day, usually sooner. The reply comes from a senior strategist, not an auto-responder, with a few sharp follow-up questions or a time to talk.
Yes. Some of our favourite projects began with a founder, a good product and a tight budget. The campaign builder exists partly for them: start with one focused, fixed-price campaign and grow from there.
We plan and run work across Europe and Asia, and further afield with partner agencies we’ve known for years. Someone who lives in each market checks the language, the media and the cultural details before anything goes live.
It depends on the scope, but it will never be a surprise. Campaigns from the builder are priced as you build them. Bespoke work gets a written estimate, broken down task by task, before we start.
Answer five questions – goal, channels, reach, the help you need and how long it should run. The price updates with every click. Order and pay online, and a strategist goes through the plan with you before launch.
Of course. Plenty of clients start with a website, a media plan or a PR push and add more later. If we think something else would get you there faster, we’ll say so – then do what you asked.
Happily. We often plug into an existing marketing team, taking on media, production or development while your people keep hold of the brand and the relationships.
You do. Once the invoice is paid, the creative, the code and the ad accounts we set up are yours. Licensed pieces such as stock photos or fonts stay under their own licence, and we always flag them.
You get a live dashboard and a short written report every month: what happened, what we learned and what we’re changing next. No 40-slide decks, no vanity metrics.